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Policies

Policies

Deposit Policy

Extension installs, color corrections and wedding bookings require a deposit to hold the date, and a card on file may be required for large bookings. Your deposit is applied to your final total.

Cancellation Policy

We ask for 48 hours notice if you need to cancel or reschedule.

No-Show Policy

No-shows may be charged 50% of the scheduled service before we are able to book you again.

Lateness Policy

We hold your appointment for 15 minutes past the start time, and after that we may need to shorten your service or reschedule you so that the guests after you are not kept waiting.

Refunds & Redos

Please call us within two weeks of your appointment and we will have the stylist who did your hair make it right, at no charge to you.

Gratuity

Gratuity is always appreciated and never expected.